Summary, not part of the agreement. You own your files. We store them and deliver them to you and to the people you choose. Do not use KDrive to harm others or to host files for the public. Free plan files are not encrypted by us; Pro files are, but we hold the keys. Going back from Pro to Free can permanently delete older trash and versions. We give no refunds unless the law requires one. Deleting your account is final. The sections below are the agreement.
1. Agreement and who we are
These terms (the “Terms”) are the agreement between you and Techsstuff LLC (“we”, “us”). They cover KDrive: the website, the apps you open in a browser, the API, the SDKs and the command-line tool (together, the “Service”).
You accept the Terms when you create an account or use the Service. If you do not accept them, do not use the Service. Our privacy page explains how we handle your files. It is part of how the Service works, and these Terms refer to it.
2. Eligibility and your account
You may use the Service only if you are at least 16 years old and are able to enter a binding agreement where you live.
When you create and use an account:
Give an email address you control. The account belongs to one person. Do not share your sign-in with others.
Confirm your email address with the link we send you. You can use your drive before you confirm it, but you cannot create share links or upgrade to Pro until you do.
Keep your password, sessions and API keys safe. You are responsible for what is done with your account until you tell us it is compromised.
You can sign in with Google. Signing in with Google may link to, or create, an account for a verified email address, and we may require you to verify that you control it.
Your email address is how you recover your account: a reset link goes to it. We have no other recovery path. If you lose access to that address, you can lose access to your account and your files.
3. The service and plans
KDrive stores your files, lets you preview, organise, share and download them, and, on Pro, connects them to other services. There are two plans, Free and Pro. The pricing page lists the limits and prices of each plan. It is the source for those numbers, and it can change as set out in section 10.
Features that need Pro include:
encryption by KDrive of new uploads (section 6);
share passwords, download limits and view-only links, and downloading folders as a zip file;
API keys, which the SDKs, the command-line tool and sync need;
webhooks;
Backups to other services, and Cloud 2 Cloud Transfer (section 8).
You can send files to other people without an account through anonymous transfers (section 7).
The API is under version 1. We may change or retire parts of the API, the SDKs and the command-line tool, and we give no promise of stability.
4. Your content
“Your content” means the files, folder names, share settings and other material you put into the Service. You keep all rights you have in it. We do not claim ownership.
To run the Service, you give us a worldwide licence to store, copy, process, preview and deliver your content. We use it only to provide the Service to you and to the people you choose to share with, and to protect the Service as set out in these Terms. The licence ends when your content is deleted from the Service, subject to the backup windows in section 12.
You are responsible for your content. You confirm that you have the right to upload it, store it, share it and copy it between services, and that doing so does not break the law or anyone's rights.
5. Acceptable use
Do not use the Service to store, share or send:
material that is illegal where you live or where we operate, including child sexual abuse material;
material that infringes someone's copyright, trademark or other rights;
malware, phishing pages or anything built to damage or take over another system;
other people's private information without their permission;
material that is meant to harass, threaten or exploit people.
Do not:
use share links or anonymous transfers as a public file host, for example to serve files to a website or to the public at scale;
break, probe or overload the Service, or get around its limits, quotas or access controls, including by creating many accounts to avoid a limit;
access the Service by automated means other than the API, the SDKs and the command-line tool as we offer them;
share an API key, or use a key for someone else's account;
use the Service to send spam or to attack other services, for example through webhooks;
use KDrive from a country or region under comprehensive trade sanctions, or if you are a person that sanctions or export-control laws bar us from serving.
API keys, and so the API, the SDKs, the command-line tool and sync, are part of Pro. If you go back to Free, your keys stay in your account but stop working until you are on Pro again. Webhooks are paused in the same way.
A person at KDrive opens files only with your agreement, to investigate abuse or a bug, or when the law or a court requires it. If we learn of a violation of this section, for example from a notice or a complaint, we may remove content, disable share links or transfers, suspend or close accounts, and report to the authorities. Section 11 says how we give notice.
6. Encryption and your responsibilities
Encryption by KDrive is a Pro feature. When it is on, we encrypt each new file. We hold the keys. This is not end-to-end encryption: our systems can read your files, for example to make previews, and a person at KDrive can technically read them. We do that only as section 5 says.
Files on Free, and anonymous transfers, are not encrypted by us. Choose Pro if your files need encryption.
Encryption is decided per file when you upload. Upgrading to Pro does not encrypt files you stored before. If you go back to Free, files that are already encrypted stay readable to you, and new uploads are not encrypted.
You are responsible for:
keeping your own backups of files you cannot lose;
your email address and credentials, as section 2 says.
7. Sharing and anonymous transfers
A share link is a bearer link: anyone who has the URL can open it. Share the URL only with people you trust. A link stops working when you revoke it, when it expires, or when the shared item is in the trash.
An anonymous transfer lets anyone, with or without an account, send files to people holding the link. Anyone who has the link can download the files until the transfer expires, after 1 or 3 days, as the sender chooses. We then delete the files. A record of the transfer stays, as the privacy page explains. Transfers are not encrypted by us. The Service limits how many transfers one address can create in a day: 3 transfers and 2 GiB.
We cannot tell who opens a link, and we cannot take a file back once it has been downloaded.
8. Services you connect
Backups and Cloud 2 Cloud Transfer connect your KDrive account to accounts you hold with other services (Google Drive, OneDrive, Dropbox and S3-compatible storage). Webhooks send events from your account to an address you give us. All three are Pro features.
What you confirm
You are allowed to connect each account, and to read and copy the data you choose, including under the terms of that service.
The other service's own terms and privacy policy apply to your account there and to everything we send or read. We do not control them.
Those services may limit, slow, refuse or end access. We cannot promise that a copy will finish, or when.
What we do with the access you give
We use the access to a connected account only to do what you asked: to back up your drive, or to list and read the files you choose to copy. We keep the sign-in or keys of a connected account protected, and disconnecting an account removes them. Where a service lets us cancel the access we do so; otherwise remove KDrive in that service's own settings. The privacy page says more.
Our use and transfer to any other app of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
Backups
We send plain, readable copies of your files. Encrypted files are decrypted first, so anyone who can open the destination can read them.
Trashing a file, disconnecting a destination and deleting your account never delete copies at the destination. Permanently deleting a file deletes its copy only if you turned on deleting copies for that destination.
If the destination refuses our sign-in or is full, backups pause until you reconnect or free up space.
Cloud 2 Cloud Transfer
We read the files you choose and copy them once, into your KDrive or into another of your accounts. The files pass through our transfer service and our network provider, and we keep no copy on the way.
We never change or delete anything in the account we read from.
In another of your accounts, we write only into a folder that KDrive creates.
Usage limits may apply. A copy may fail or be skipped, and we cannot promise that it will finish, or when.
If you leave Pro, transfers stop or wait. Connecting accounts is Pro only.
9. Subscriptions, billing, downgrades and cancellation
Pro is a paid subscription. Our payment processor handles the payment. We show the price and the billing interval, monthly or yearly, when you check out, and you confirm them there. A subscription renews at the end of each period until you cancel. You need a verified email address to subscribe. Card details go straight to our payment processor; we never see or store your full card number.
When Pro starts
Pro starts as soon as our payment processor confirms your payment, usually moments after checkout. Nothing is shipped.
You are responsible for taxes that apply to you.
Failed payments
If a payment fails, our payment processor may retry it. When the subscription ends, your account moves to Free.
Cancelling
You can cancel at any time on the billing page, which opens our payment processor's customer portal. Cancelling stops the renewal. Pro stays until the end of the period you paid for, and then your account moves to Free.
Promotion codes
Checkout may accept a promotion code. Its discount and how long it lasts are shown at checkout before you pay. When it ends, your subscription renews at the regular price.
Refunds
We do not give refunds, for the unused part of a period or otherwise, except where the law requires one. See our refund and cancellation policy.
What happens when you move to Free
Trash and versions are deleted. Free keeps trash and older versions for shorter periods than Pro. Moving to Free permanently deletes trashed items and versions older than the shorter periods of the Free plan. We do not warn you first. Empty your trash and download what you need before your plan ends.
Storage over the Free limit. We do not delete your files for being over it. New uploads and copies are refused until you are below it.
Features. API keys stop working, webhooks pause, Backups pause, and Cloud 2 Cloud Transfer stops. Existing encrypted files stay readable, and new uploads are not encrypted.
Share links. Existing links keep their settings. Downloading everything as a zip file stops.
Features resume if you subscribe again. Trash and versions that were already deleted do not come back.
10. Changes to the service and to these Terms
We may change the Service, its plans, limits and prices, and these Terms. We post changed Terms on this page and update the date at the top. Changes apply from that date. The Service does not record that you accepted a change, and we do not promise to send email or an in-app notice about it, so check this page from time to time.
If you continue to use the Service after a change, you accept it. If you do not accept it, stop using the Service and delete your account (section 12). A price change applies from your next renewal.
11. Suspension and termination
We may suspend, limit or end your access, and remove content, if you break these Terms, if we must by law, if we reasonably believe your use puts the Service or others at risk, or if a payment fails and the subscription ends (then your plan moves to Free as section 9 says). Where it is practical and lawful, we will write to the email address on your account and say why. We may act without notice when there is a risk of harm or a legal duty.
You may stop at any time by deleting your account (section 12). The sections of these Terms that by their nature must continue, including sections 4, 12 and 14 to 18, continue after your account ends.
12. Deleting your account
You can delete your account in your settings. You need your password, or, if your account has none, to type DELETE.
Deletion is immediate and cannot be undone. We delete your account, your files and your share links.
We cancel your subscription at once. We do not refund the unused part of a period (section 9). If we cannot reach our payment processor, the deletion does not go ahead, and you can try again later.
We revoke our access to your connected accounts as far as the service allows (section 8).
Copies at Backups and Cloud 2 Cloud destinations, and files you already downloaded or shared, are not deleted. They are in your accounts, or with the people you gave them to.
Copies in our backups expire on their own schedule.
13. Copyright complaints
Write to [email protected] if you believe content in the Service infringes your copyright. We have not registered a copyright agent with any government office, and the Service has no report button. Please include:
your name and a way to reach you;
a description of the work you say is infringed;
the link or other information that lets us find the content;
a statement that you believe in good faith that the use is not authorised by the owner, its agent or the law;
a statement that the information is accurate and that you are the owner or authorised to act for the owner.
We may remove the content or disable the link, tell the account holder, and close the account of someone who infringes repeatedly.
14. No warranties; availability
The Service is provided “as is” and “as available”. To the extent the law allows, we make no warranty of any kind, including for fitness for a particular purpose, uninterrupted or error-free operation, and the accuracy or durability of what is stored.
We give no uptime promise and no maintenance schedule. A release or a fault can interrupt the Service. Keep your own backups (section 6).
15. Limit of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profit or goodwill, arising from the Service. Our total liability for all claims about the Service is limited to the amount you paid us in the twelve months before the event that caused the claim, or USD 100 if you paid nothing.
Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.
16. Indemnity
To the extent the law allows, you will cover us for claims, losses and costs, including reasonable legal fees, that arise from your content, from your use of the Service in breach of these Terms, or from your breach of another person's rights.
17. Governing law and disputes
These Terms are governed by the law of the place where Techsstuff LLC is established, without regard to its conflict-of-laws rules. The courts of that place have exclusive jurisdiction over disputes about them, and you and we consent to that venue.
If you use the Service as a consumer, mandatory consumer-protection law of the country where you live still applies to you where it cannot be waived by agreement. Please write to us first at [email protected] so we can try to settle the matter.
18. General terms
Entire agreement. These Terms and the privacy page are the whole agreement between you and us about the Service.
Severability. If a part of these Terms is held to be unenforceable, the rest stays in force.
Assignment. You may not transfer your account or these Terms. We may transfer them with the Service.
No waiver. If we do not enforce a part of these Terms at once, we have not given it up.
Notices. We give notice to you as section 10 and section 11 say. You give notice to us at the legal address in section 19.